Welcome to Raju Travels. By using our services, you agree to the following terms and conditions. Please read them carefully to ensure a safe and enjoyable journey.
All bookings with Raju Travels are subject to availability and are confirmed only after full payment is received. Passengers are required to provide accurate personal details at the time of booking. Any discrepancies may result in cancellation without a refund. Tickets are non-transferable and must be presented during boarding.
Cancellations made at least 48 hours before departure are eligible for a partial refund, subject to a cancellation fee. No refunds will be issued for cancellations made within 48 hours of the scheduled departure. In case of service cancellation by Raju Travels due to unavoidable circumstances, a full refund will be processed.
Raju Travels reserves the right to alter the travel schedule, routes, or vehicle types in case of unforeseen circumstances like weather conditions, roadblocks, or mechanical issues. Passengers will be notified of any significant changes in advance.
Passengers are allowed to carry one piece of check-in luggage and one small handbag. Raju Travels is not responsible for the loss, damage, or theft of personal belongings. Passengers are advised to keep valuables with them at all times.
Passengers are expected to behave respectfully towards fellow travelers and staff. Any disruptive behavior may result in removal from the vehicle without a refund. Smoking, consumption of alcohol, and carrying hazardous materials are strictly prohibited on board.
Raju Travels is not liable for delays or cancellations due to factors beyond our control, including natural disasters, strikes, or road accidents. Our liability is limited to the extent of the ticket price paid by the passenger.